FAQ on Orders

Pricing

All prices are in Australian Dollars.

Are there different payment options available?

We accept credit card, PayPal and Afterpay.

What Buy Now Pay Later options do you have?

We currently offer Afterpay, more information can be found here

Do you have a physical store in Orange NSW?

No we don't have a store, we do however offer free local delivery to all area's covered under post code 2800. Simply pop in your post code 2800 along with your address in Orange and we will be in contact to arrange a time for delivery. 

Do you have any special offers for new customers?

We sure do! Pop in your email either in the link in our footer or the pop up that should appear and you will receive your welcome pack and exclusive one time discount. 

How to Order

You can find products in our store by browsing through our categories.

Once you have found a product you are interested in you can add this to your shopping cart.

Some items will require you to select a size or colour before you are able to add the item to your shopping cart, these can be easily chosen by making your selection from the drop down menus provided. Once you have made your selections click the shopping cart, this will add this item to your shopping cart. 

You can view the total value of your shopping cart at any time by clicking the cart button. From here you can edit your cart, you can update quantities or remove items, remember to hit the "update" button after you make any changes.

When you have finished shopping click on "checkout" to proceed to checkout page, this will allow you to enter your payment and delivery details. 

I've placed my order now what happens?

You will receive a order confirmation email confirming the items you have ordered, where it will be posted to and your order total. 

What postage do you use?

We send all of our orders via Australia Post. 

We have flat rate delivery of $10, you can have you order express posted for $14.95. We also offer FREE Regular Post on ALL orders over $100.

How soon will my order be posted?

Once payment is received and has cleared on our end, we aim to ship orders within 1-3 business days. Once your order is on it's way you will receive a update via email advising of your parcel tracking details. 

Can i pick up my order?

No, we deliver!

What is the procedure for Returns?

Our returns policy can be found here

Do you have gift vouchers? I think my friend would love something from your store.

We will be adding gift vouchers soon!

International orders

We are currently only posting within Australia, we hope to be able to post further in the near future. 

I have more questions...

Not a problem, contact us here