FAQ on Orders

What payment methods do you accept?

We accept credit card & PayPal.

What type of postage do you use?

We send all of our orders via Australia Post

How soon will my order be posted?

Once payment is received and has cleared on our end, we endeavour to ship orders within 1-3 business days.

Can i pick up my order?

As we are a online store only with no physical store pick up is not currently an available option.

Pricing

All prices are in Australian Dollars.

International orders

We are currently only posting within Australia, we hope to be able to post further in the near future. 

How to Order

You can find products in our store by browsing through our department categories.

Once you have found a product you are interested in you can add this to your shopping cart or add to your wish list, there is also the option to 'buy it now' which will take you straight to the checkout page if that was the particular item you were after. Some items will require you to select a size or colour before you are able to add the item to your shopping cart, these can be easily chosen by making your selection From the drop down menus provided. Once you have made your selections click the shopping cart, this will add this item to your shopping cart. Please ensure when selecting size particularly for apparel that you measure your dog correctly and compare to size measurements provided. If you are still unsure please contact us woofnwagstore@gmail.com

You can view the total value of your shopping cart at any time by clicking the "my details" tab at the top of the screen and clicking on "my cart". From here you can edit your cart, you can update quantities or remove items, remember to hit the "update" button after you make any changes.

When you have finished shopping click on "checkout" to proceed to checkout page, this will allow you to enter your payment and delivery details. If this is your first time shopping with us you will be prompted to enter your details and create your account. However, if you have previously shopped with us you can simply log into your account.

Information provided by Woof N' Wag

Any information provided by woofnwag.com.au is not professional advice and is for the purpose of general knowledge only.